Dear Shealyn,
Thanks for your response and here is what I think I need. Karaley I knew it was only a matter of time with her ability to treat people someone would see that. She truly is a great person and I have enjoyed getting to know her. I hope you and I will have the same type as well.
Absolutely the best customer service I've ever seen with a company. I'm a facilities manager so I deal with a lot of people and she was an absolute joy to speak with.
The customer service reps that I spoke with were polite and went above and beyond to track down the information I was looking. Seamless interaction, absolutely phenomenal.